Framingham, MA, USA
Site Reliability Engineer
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Role Description
The opportunity
The world’s leading game engine is looking for brilliant engineers for our Site Reliability Engineering organization. Unity customers don’t like service disruptions, and neither do we. Our mission is to manage production incidents... with technology. We build automation to measure, detect, and prevent production issues. When needed, we use experience and communication to work with other teams to resolve issues manually, and then make sure it doesn’t happen again!
40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.
What you'll be doing
- Monitor, administer, and provide troubleshooting support for our complex hosting environments that deliver seamless in-game voice communication to millions of players. Collaborate deeply with a cross functional team of Server and Platform Engineers, Software Developers and Engineers, and Customer Operation Engineers.
- Evaluate system performance and trends, and adjust capacity as needed, and/or make recommendations for risk mitigation. Sysadmin tasks managing 100s - 1000s of Centos-based servers.
- This includes the bottom to top environment from disk/network to configuring and diagnosing application issues. Creating new clusters of servers utilizing automation tools including Puppet, Hiera-data, on 'bare metal' servers, Cloud and in-house Openstack instances.
- On-site working in datacenter(s) when required - Network/vlan configuration, server Kickstarting and OS deployment. Project work advancing and/or developing tools in support of the DevOps and Site Reliability functions.
- This includes monitoring, metrics gathering, and dashboard displays. On-call rotation for delivering the industry leading Service Level Agreement levels to customers.
- Telecommuting permitted during office closures/other restricted staff presence as determined by the employer
What we're looking for
- Bachelor’s degree, or foreign equivalent degree, in Computer Science, Computer Engineering, Telecommunications Engineering or related field.
- Must have knowledge of the following:
- Sysadmin;
- Project work advancing or developing tools in support of the Site Reliability functions;
- On-call response;
- Automation work to scale service;
- Cross functional teamwork during a software development life cycle.
Life at Unity
Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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