Performance Manager, Customer Success

The opportunity

Unity Technologies is seeking a self-motivated individual to join our advertising demand team as a performance manager. You excel in performance advertising, love problem-solving, and analyze data to establish insights. We want you to drive our UA efforts to improve growth for our partners. You will develop and maintain significant relationships with our key partners at every level, maintain a keen understanding of the customer’s UA strategy, product roadmap, operations, and needs, ensure those needs are met on time, and communicate those needs to the appropriate people within Unity.

You will be the specialist in providing user acquisition advice to help our mobile app clients spend their budget wisely and achieve the best return on investment of their performance marketing spend. A strong candidate will turn data into information, information into insights, and insights into business decisions.

What you'll be doing

• Review the campaign's performance and drive insights. Use analytical BI tools to retrieve data from large data warehouses and work with data visualization tools to deliver business insights.
• Communicate with customers and ensure clients' campaign settings align with our best practices. Provide advertisers with data-driven growth strategy recommendations and campaign performance optimization.
• Help clients to solve daily optimization performance issues. Ensure campaign performance-related issues are handled quickly and appropriately with advertisers
• Collect feedback from advertisers and communicate closely with the product team to improve the product user experience.
• Work closely with internal cross-functional teams, including the client partner, growth strategy, Product, Ad support, and marketing to prioritize and support execution.

What we're looking for

• Bi-lingual with Chinese and English.
• Experience with UA in gaming or mobile advertising companies.
• Data-driven, proactive, self-motivated personality who is willing to share and easy to communicate.

You might also have

• Use data analysis tools to drive insight effectively.
• Lead a project that has a global impact.
• Expert-level understanding and integration into the current China gaming market.

Additional information

• Relocation support is not available for this position.
• International relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position.

Life at Unity

Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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